Question 1

What is your location for the DIY Dog Wash?

Accepted Answer

3055 N Campbell Ave #133 in Tucson.

Question 2

Do I need to bring my own supplies to the DIY Dog Wash?

Accepted Answer

NOPE! We have everything. Literally everything. We have shampoo, conditioner, towels, brushes, ear cleaner, ear wipes, tear stain remover, blue berry facial, clippers, dental wipes, nail trimmers, bug repellant for pets, and scissors.

Question 3

Do you require vaccines for the DIY Dog Wash on Campbell?

Accepted Answer

While we do not require vaccinations for the DIY Dog Wash, we have strict cleaning protocols with 256 that serves as a parvocide, fungicide, and virucide for the safety of your pet.

Question 4

Do I need to make an appointment for the DIY Dog Wash?

Accepted Answer

No. We are 100% walk-in only.

Question 5

What kind of shampoo do you use at the DIY Dog Wash?

Accepted Answer

We use Showseason Shampoo and Conditioner Brand which is a top brand that show dogs use.

Question 6

Do you have De-Shed?

Accepted Answer

Yes! For an extra $7, you can use de-shed shampoo and conditioner which really works and is what groomers use as well.

Question 7

What are your hours at the DIY Dog Wash?

Accepted Answer

We are open Thursday - Sunday 10am-4pm September 1st - June 30th.  From June 31st - August 31st, we are open Friday - Sunday only 10am-4pm for summer hours. Last wash MUST begin by 3:00pm. During busy holiday time, we are open Wednesdays 10am - 4pm. Please check google/yelp

Question 8

Are you open holidays for the DIY Dog Wash? How do I know if you are closed?

Accepted Answer

We update our website as well as our hours on Google and Yelp. These hours are accurate and you do not need to call to see if we are open.

Question 9

Can I bring my kids to the DIY Dog Wash?

Accepted Answer

Due to many issues regarding unsupervised children around dogs, scissors, and other parts of the wash, children under 4 ft tall MAY NOT enter the dog washing area. They may wait up front with a parent to supervise and may not wait up front alone.   Children under 4 ft tall MAY NOT enter the dog washing area under any circumstances.  This is for everyone's safety.  Although it may seem heartless and confusing, we have had too many children running with scissors, kicking shelves, getting into the tub, and screaming around dogs that may not be good around children. As we have tried to talk to parents and tried to accommodate as much as possible in the past, it has come to the easier conclusion and everyone's best interest to not allow young children as our primary focus is the dogs.

Question 10

Can someone help me put my dog in the tub at the DIY Dog Wash?

Accepted Answer

Unfortunately, no. Our employees can not lift your pet into the tub or help hold pets. Please make sure you bring help with you if you can not do it yourself.

Question 11

How can I get my dog into the tub?

Accepted Answer

We have ramps that can help guide your pet in.

Question 12

Can my dog fit into the tubs at the DIY Dog Wash?

Accepted Answer

Our tubs can fit a 130 lbs Great Dane and a 150lbs Saint Bernard.

Question 13

Can I bring my own supplies to the DIY Dog Wash?

Accepted Answer

Absolutely! The $20 fee per pet will still apply.

Question 14

Can I bring more than 1 dog to the DIY Dog Wash?

Accepted Answer

Yes! As long as you bring help or are able to tether them to the tub. Dogs must be kept on a leash or slip lead at all times.

Question 15

My dog doesn't like baths. How will the DIY Dog Wash work?

Accepted Answer

Sometimes it is best to just jump right in. Confidence is key and we have posters everywhere to guide you.

Question 16

Is someone at the DIY Dog Wash that can help trim nails?

Accepted Answer

Yes but only Thursdays and Fridays.

Question 17

When is the best time to come to the DIY Dog Wash for my anxious dog?

Accepted Answer

The best time to come is first thing in the morning on the days that we are open.

Question 18

Is there a time limit at the DIY Dog Wash?

Accepted Answer

No. There is normally no time limit. However, if we are servicing one of our tubs or if there is a long wait (December, January, and February are our busiest months), we may have a 15 minute time limit.

Question 19

Why are the shampoos diluted at the DIY Dog Wash?

Accepted Answer

While the shampoos that you get from Petsmart and Petco are perfect safe shampoos, we use Shampoos from Showseason which is a very viscous and high-quality pet shampoo brand. It is perfectly safe, however, all of our shampoos REALLY work and are thus, viscous. We dilute according to the recommendations from Showseason so that it can get through the hair and rinse out 100%.