Please view our FAQs categories below for all of our services including the DIY Dog Wash, Boarding, and Daycare.
What is your location for the DIY Dog Wash?
3055 N Campbell Ave #133 in Tucson.
Do I need to bring my own supplies to the DIY Dog Wash?
NOPE! We have everything. Literally everything. We have shampoo, conditioner, towels, brushes, ear cleaner, ear wipes, tear stain remover, blue berry facial, clippers, dental wipes, nail trimmers, bug repellant for pets, and scissors.
Do you require vaccines for the DIY Dog Wash on Campbell?
While we do not require vaccinations for the DIY Dog Wash, we have strict cleaning protocols with 256 that serves as a parvocide, fungicide, and virucide for the safety of your pet.
Do I need to make an appointment for the DIY Dog Wash?
No. We are 100% walk-in only.
What kind of shampoo do you use at the DIY Dog Wash?
We use Showseason Shampoo and Conditioner Brand which is a top brand that show dogs use.
Do you have De-Shed?
Yes! For an extra $7, you can use de-shed shampoo and conditioner which really works and is what groomers use as well.
What are your hours at the DIY Dog Wash?
We are open Thursday - Sunday 10am-4pm September 1st - June 30th. From June 31st - August 31st, we are open Friday - Sunday only 10am-4pm for summer hours. Last wash MUST begin by 3:00pm. During busy holiday time, we are open Wednesdays 10am - 4pm. Please check google/yelp
Are you open holidays for the DIY Dog Wash? How do I know if you are closed?
We update our website as well as our hours on Google and Yelp. These hours are accurate and you do not need to call to see if we are open.
Can I bring my kids to the DIY Dog Wash?
Due to many issues regarding unsupervised children around dogs, scissors, and other parts of the wash, children under 4 ft tall MAY NOT enter the dog washing area. They may wait up front with a parent to supervise and may not wait up front alone. Children under 4 ft tall MAY NOT enter the dog washing area under any circumstances. This is for everyone's safety. Although it may seem heartless and confusing, we have had too many children running with scissors, kicking shelves, getting into the tub, and screaming around dogs that may not be good around children. As we have tried to talk to parents and tried to accommodate as much as possible in the past, it has come to the easier conclusion and everyone's best interest to not allow young children as our primary focus is the dogs.
Can someone help me put my dog in the tub at the DIY Dog Wash?
Unfortunately, no. Our employees can not lift your pet into the tub or help hold pets. Please make sure you bring help with you if you can not do it yourself.
How can I get my dog into the tub?
We have ramps that can help guide your pet in.
Can my dog fit into the tubs at the DIY Dog Wash?
Our tubs can fit a 130 lbs Great Dane and a 150lbs Saint Bernard.
Can I bring my own supplies to the DIY Dog Wash?
Absolutely! The $20 fee per pet will still apply.
Can I bring more than 1 dog to the DIY Dog Wash?
Yes! As long as you bring help or are able to tether them to the tub. Dogs must be kept on a leash or slip lead at all times.
My dog doesn't like baths. How will the DIY Dog Wash work?
Sometimes it is best to just jump right in. Confidence is key and we have posters everywhere to guide you.
Is someone at the DIY Dog Wash that can help trim nails?
Yes but only Thursdays and Fridays.
When is the best time to come to the DIY Dog Wash for my anxious dog?
The best time to come is first thing in the morning on the days that we are open.
Is there a time limit at the DIY Dog Wash?
No. There is normally no time limit. However, if we are servicing one of our tubs or if there is a long wait (December, January, and February are our busiest months), we may have a 15 minute time limit.
Why are the shampoos diluted at the DIY Dog Wash?
While the shampoos that you get from Petsmart and Petco are perfect safe shampoos, we use Shampoos from Showseason which is a very viscous and high-quality pet shampoo brand. It is perfectly safe, however, all of our shampoos REALLY work and are thus, viscous. We dilute according to the recommendations from Showseason so that it can get through the hair and rinse out 100%.